Who We Are

Who We Are

First Financial Servicing, LLC was founded by First Financial Credit Union as a Credit Union Service Organization, CUSO, offering loan servicing, recovery services, bankruptcy services, and repossession services.  Visit our clients page for a detail list of services offered.

Who is First Financial Servicing, LLC?

Our Board consists of Aaron Gitler, Thomas Monticello, Michael Abraham, and Matthew Steward, our CEO is Michael Filla, and implementation is Rick Arko.

Chairperson Aaron Gitler:  CEO of A & N Mortgage Services Inc.  Under Aaron’s direction, A & N  continues to provide high-quality mortgage programs that are tailored to fit homebuyers’ unique situations at some of the most competitive loan terms in the nation.  National Mortgage News recently named Aaron one of the Top 100 Most Influential Mortgage Executives and A & N Mortgage Services one of the Top Mortgage Companies to Work For in 2019.  Mortgage Executive Magazine also named A & N one of the Best Mortgage Companies in America for the past 2 years, all while continuing to retain an A+ rating with the Better Business Bureau for 15+ years.  When not educating or providing financing for Chicago home owners, he enjoys spending time with his wife, two daughters, and his dog Yogi.

Vice-Chairperson Thomas Monticello: Board member of the First Financial Credit Union since 2003 and on the executive committee for the past three years. Current manager of support services with Chicago Partners Wealth Advisors. Former business manager for a not-for-profit special education school in the Chicago suburban area. Retired regional manager with ATT & Lucent Technologies. Graduate from Lewis University and resides in Glenview, Illinois.

Secretary Michael Abraham: President/CEO of First Financial Credit Union in Skokie, IL. Michael has been in the financial services industry for 17 years. Michael was raised in the Chicago suburbs, where he currently lives with his wife and two sons. He received his MBA, Finance in 2012 and a B.A. from DePaul University in 2007. Michael also serves on the Board of Directors of XtendCU a CUSO in Michigan as well as on the Illinois Credit Union League Board. In addition to Board and CU duties, Michael is an adjunct faculty member teaching undergraduate and graduate classes in Finance and Management at North Park University.

Treasurer Matthew Steward:  Attorney and Client Account Specialist at Hinshaw & Culbertson LLP in Chicago, IL. Matt also serves as an Adjunct Professor at Dominican University in River Forest. Matt graduated with a JD/MBA in 2007 from The John Marshall Law School and Dominican University. Member of The John Marshall Law School Alumni Association Board of Directors, President of the Board of Directors for Resources for Community Living. Matt was born and raised in Schaumburg where he not only earned the rank of Eagle Scout back in his youth but also went on to run for Village President in the April 2, 2019 election.

CEO Michael Filla, NCCO:  VP of CUSO Services for First Financial Credit Union, Michael started in finance in 2005 by managing a lending office for one of the nation’s big 5 banks. In 2011 he moved on to focus on the recovery aspect of lending, he joined a multi-state check cashing/short-term lender to develop a multi-state recovery network involving collection agencies and law firms ensuring compliance and the customer expectations were met.  Michael then moved on to manage recoveries for a multi-state law firm and had staff located in multiple locations, clients include national auto lenders, national banks, debt buyers, and national retailers. Michael has successfully navigated two CFPB Supervisory Reviews with two different companies.  Michael joined First Financial Credit Union in October 2017 and in 2019 received his NAFCU Certified Compliance Officer.  Michael and his wife reside in Oak Park, IL. Connect with Michael on LinkedIn.

Implementation Rick Arko, CPA:  Managing partner at Call Center Services, LLC.


Business Development William ‘Billy’ Cerwin, CCUE, CUCE, CCUFC