First Financial Servicing, LLC was founded by First Financial Credit Union as a Credit Union Service Organization, CUSO, offering loan servicing, recovery services, bankruptcy services, and repossession services. Visit our clients page for a detail list of services offered.
Our Board consists of Aaron Gitler, Thomas Monticello, Michael Abraham, and Matthew Steward, our CEO is Michael Filla, and implementation is Rick Arko.
CEO Michael Filla, NCCO: VP of CUSO Services for First Financial Credit Union, Michael started in finance in 2005 by managing a lending office for one of the nation’s big 5 banks. In 2011 he moved on to focus on the recovery aspect of lending, he joined a multi-state check cashing/short-term lender to develop a multi-state recovery network involving collection agencies and law firms ensuring compliance and the customer expectations were met. Michael then moved on to manage recoveries for a multi-state law firm and had staff located in multiple locations, clients include national auto lenders, national banks, debt buyers, and national retailers. Michael has successfully navigated two CFPB Supervisory Reviews with two different companies. Michael joined First Financial Credit Union in October 2017, in 2019 received NAFCU Certified Compliance Officer certification, and is a member of ACA International. Michael and his wife reside in Oak Park, IL. Connect with Michael on LinkedIn.
Implementation Rick Arko, CPA: Managing partner at Call Center Services, LLC.